PRIVACY POLICY
Bookstep is committed to protecting your privacy. This privacy
policy tells you about our online collection, use and disclosure of personal
information. The terms of this policy apply to all personal information
collected by Bookstep on the website Bookstep.com and
other Bookstep websites which are linked to
Bookstep.com.
This site
is operated by Bookstep LLC ("Bookstep") and may be accessed in the United States
and abroad. For personal information protection purposes, Bookstep is the controller and, unless otherwise noted, is also the processor of the
personal information. Information collected may be retained as long as it is
reasonably required for the purposes it was collected.
Privacy Personnel
We have
designated privacy personnel of Bookstep to be
accountable for our policies and practices with respect to the management of
personal information. You may forward any questions, comments or complaints
that you might have about this privacy policy to:
Bookstep
Attention: Privacy Statement Personnel
5211 Madison Ave.
Suite
201
Sacramento, CA 95841
Or by
email to: Contact us
Consent to Collection of Your Personal Information
When you
visit this site, certain kinds of non-personal information, such as the website
that referred you to us, your IP address, browser type and language, and access
times, may be collected automatically as part of the site's operation. We also
may collect navigational information, including information about the pages you
view, the links you click, and other actions taken in connection with the site.
Demographic information (e.g., your occupation, hobbies, gender, or interests)
may also be collected and may be linked to your personal information.
We only
collect personal information about you after you have provided us with your
consent to collect that specific information. By voluntarily providing this
information to us, you consent to the collection and use of your personal
information as set out in this privacy policy.
Personal information includes:
- information collected when you register including your
member name and password, your name, your mailing address, email address,
and phone number.
- information collected when you make a purchase
including your credit card number and billing address.
- if you become a
contributor, information collected when you sign-up as a contributor
including (i) banking and other financial
institution information required in order for us to compensate you; (ii)
your social insurance number required in order for us to prepare tax
information slips; and (iii) a copy of your photo identification (for
example, your driver's license).
You may
always choose not to provide personal information, but if you so choose,
certain products and services may not be available to you.
Use of Your Personal Information
Bookstep collects and uses your personal information to:
- create
and manage your membership account;
- process
your transactions;
- provide
customer service;
- perform
research and analysis aimed at improving our products, services and
technologies;
- to display content that is
customized to your interests and preferences;
- to run contests, select
entrants, and choose prize winners;
- to run Interactive Areas;
- if you are contributor to Bookstep, to compensate you and to prepare tax information
slips;
- if you are a contributor to Bookstep, to identify your uploaded content as your
content; and,
- to communicate with you about
your transactions, new products and services. We may send transaction-related
communications such as welcome letters, billing reminders, and purchase
confirmations. We may also send you surveys or marketing communications to
inform you of new products or services or other information or offers that may
be of interest. These surveys or marketing communications may come from Bookstep or our affiliates. If you do not wish to
receive surveys or marketing communications, you may adjust your "Personal
Information Preferences" as described below or follow the
"unsubscribe" instructions included within each email communication.
Please keep in mind that, if you choose not to receive marketing
communications, you will continue to receive transactional or account
communications (e.g., confirmation emails and account balance statements).
Personal
information collected by Bookstep may be stored and
processed in the United States or any other country in which Bookstep or its parent, affiliates, subsidiaries or agents
maintain facilities, and by providing us with your personal information and
using our sites or services, you consent to any such transfer of information
outside of your country. If you would like
to exercise any of your personal information protection rights (including the
right to have your personal information deleted), please contact us using the
"Contact Information" below.
Disclosing Your Personal Information
Except as
set out in this privacy policy, Bookstep does not
disclose or sell your personal information to any third-parties.
We may
disclose your personal information to third-party service providers who perform
services on our behalf. For example, we may hire other companies to handle the
processing of payments, to provide data storage, to host websites, to fulfill
orders and shipments, to assist in marketing, to conduct audits, etc. Those
third-party service providers (i) shall be permitted
to obtain only the personal information they need to provide the service, (ii)
must protect personal information to the same extent as Bookstep,
and (iii) shall be prohibited from using it for any other purpose.
If you
have entered into and/or won an Bookstep contest, we or a contest sponsor may publish
your name and city of residence. Information about our customers, including
personal information, may be disclosed as part of any merger, acquisition, or
sale of the company and/or its assets, as well as in the unlikely event of
insolvency, bankruptcy, or receivership, in which personal information would be
transferred as one of the business assets of the company. We will notify you of
such an occurrence as described in the "Changes to This Privacy
Policy" section below. We reserve the right to disclose your personal
information if required or permitted to do so by law.
Accessing Your Personal Information
If you
would like to review or revise information that you previously provided to us,
you may access and change your personal information in the "My
Settings" section of the site. You may also contact Customer Service by
email at Contact us for assistance.
Personal Information Preferences
Bookstep respects your right to make choices about the use and
disclosure of your personal information. If at any time you decide that you do
not want to receive surveys or marketing communications from us, please let us
know by: (1) checking or unchecking the appropriate
box on your online registration form when you sign up or the in "my
Step" page of the website once you are a member; (2) contacting your
Customer Service by email at Contact us.
If you
choose not to receive marketing communications, please be advised that you will
continue to receive transactional or account communications (e.g., confirmation
emails and account balance statements).
Use of Cookies and Other Technologies
Bookstep uses "cookies" to enable you to sign in to
our services and to help personalize your online experience. A cookie is a
small text file that is placed on your hard drive. Cookies contain information,
including personal information, that can later be read by a web server in the domain that issued the cookie to you.
The information that cookies collect includes the date and time of your visit,
your registration information, session identification number and your
navigational history and preferences.
Cookies
offer you many conveniences. They allow us to identify registered users when
they return to the site so that they can retrieve previous search results,
access content libraries and view their previous invoices. Cookies also save
you time by eliminating the need to repeatedly enter the same information.
In some
cases, our third-party service providers may use cookies on our sites. We have
no access to or control over these cookies. This privacy statement covers the
use of cookies by Bookstep only, and does not cover
the use of cookies by third parties.
You have
the ability to accept or decline cookies. Most browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies. If
you choose to decline cookies, you may not be able to sign in or use other
interactive features of our sites and services that depend on cookies but you
will be able to perform basic navigation through the site.
In
addition to cookies, we may use other technologies, including single-pixel gifs
(also known as web beacons) on our websites and in promotional e-mail messages
or newsletters. These tiny electronic images assist us in determining how many
users have visited certain pages or opened messages or newsletters. We do not
use these images to collect personal information.
Security of Your Personal Information
The
security of your personal information is important to us. We follow generally
accepted industry standards to help protect your personal information including
without limitation:
- limiting
access to your personal information to those of our employees who require it to
provide services to you;
- requiring
employees to sign confidentiality agreements to protect customer and other
confidential information;
- ensuring
that third-party service providers sign confidentiality agreements to maintain
the confidentiality of your personal information and not to use it for any
unauthorized purposes;
- encrypting
credit card information on our order forms using secure socket layer (SSL)
technology; and
- storing
your personal information in secure computer systems which protect it from
unauthorized access or use.
No method
of transmission over the Internet, or method of electronic storage, is 100%
secure. Therefore, while we strive to protect your personal information, we
cannot guarantee its absolute security.
If a
password is used to protect your account and personal information, it is your
responsibility to keep your password confidential.
Forums & Other Interactive Services
Our sites
may include discussion forums or other interactive areas or services, including
blogs, chat rooms, bulletin boards, message boards, online hosting or storage
services, or other areas or services in which you or third parties create, post
or store any content, messages, comments, materials or other items on the sites
("Interactive Areas"). If you use an Interactive Area, you should be
aware that these areas are open to the public and any personal information you
post or provide at registration may be viewable by others. We are not
responsible for personal information you submit in connection with the
Interactive Areas, nor are we responsible for how others might use that
information, including to send you unsolicited messages. Interactive Area postings may be retained
indefinitely. If at any time you would like to remove a posting, please email
us at Contact us moval of a posting from an
Interactive Area does not mean that the posting will be deleted from our
systems.
Email Referrals
If you
choose to use our email referral services to tell a friend about our products
or services (including content in your Library, promotional campaigns, new
websites, job postings, etc.), we will ask you for your friend's name and email
address. We will use that information to send your friend a one-time email
inviting him or her to visit the site and review the product or service you
have selected. We may use a third-party provider to administer this function,
but any such third-party provider may only use the information submitted to
facilitate this one-time email.
Children
We do not
intend to solicit or collect personal information from anyone under the age of
18 without parental consent. If you are under 18, you shall not use or enter
information on this site, including without limitation, any Interactive Areas
of the site without parental consent. Please contact Customer Services at Contact us, to obtain the
necessary parental consent forms.
Links
We may
link to websites, including those of our subsidiaries and third-party content providers, that have different
privacy policies and practices from those disclosed here. We assume no responsibility
for the policies or practices of such linked sites, and encourage you to become
acquainted with them prior to use.
Changes to This Privacy Policy
We
reserve the right to change the terms of this privacy policy at any time. When
we make changes, we will revise the "last updated" date at the top of
the policy. If there are material changes to this statement or in how Bookstep will use your personal
information, we will notify you by prominently posting a notice of such changes
here or on our home page, or by sending you an email. We encourage you to
review this policy whenever you visit one of our sites.